COURSE CATALOGUE
Browse our complete range of professional training programmes designed to support workforce development and organisational excellence.
Develop essential knowledge and practical skills in applying the 7 Quality Control (QC) Tools to identify problems, analyze data, and improve process performance. This course covers basic quality concepts, data collection methods, cause analysis, process monitoring, and improvement techniques using tools such as Pareto Chart, Fishbone Diagram, Check Sheet, Histogram, Control Chart, Scatter Diagram, and Stratification to support effective problem-solving and continuous improvement.
RM 120.00
Develop practical knowledge and skills in applying the New Quality Control (QC) Tools to solve complex problems, support strategic planning, and enhance continuous improvement activities. This course introduces advanced quality tools including Affinity Diagram, Relations Diagram, Tree Diagram, Matrix Diagram, Matrix Data Analysis, Process Decision Program Chart (PDPC), and Arrow Diagram to help participants organize information, analyze challenges, develop solutions, and improve decision-making processes.
RM 120.00
Develop practical knowledge of Quality Function Deployment (QFD) as a strategic tool for translating customer needs into product and process requirements. This course covers QFD principles, customer requirement analysis, House of Quality (HOQ), relationship mapping, prioritization techniques, cross-functional teamwork, and quality planning methods to help organizations improve product development, enhance customer satisfaction, and achieve better business outcomes.
RM 120.00
Develop the knowledge and skills required to manage and control quality-related costs while improving organizational performance. This course covers cost of quality concepts, prevention costs, appraisal costs, failure costs, quality improvement strategies, waste reduction, cost analysis, and continuous improvement approaches to help organizations reduce unnecessary expenses and achieve better quality at optimal cost.
RM 120.00
Develop essential knowledge and practical skills in establishing effective Quality Assurance (QA) networks and control plans to ensure consistent product and process quality. This course covers quality planning, process controls, inspection methods, risk prevention, control plan development, monitoring techniques, and improvement actions to help organizations strengthen quality systems, reduce defects, and maintain reliable operational performance.
RM 120.00
Develop practical knowledge and skills in applying Six Sigma methodologies to improve process performance, reduce defects, and enhance operational efficiency. This course covers Six Sigma principles, DMAIC methodology (Define, Measure, Analyze, Improve, Control), data-driven problem solving, process variation analysis, quality improvement tools, and performance measurement techniques to help organizations achieve higher quality standards and business excellence.
RM 120.00
Develop comprehensive knowledge and practical skills in applying Total Quality Management (TQM) principles to enhance organizational quality and performance. This course covers quality management concepts, customer satisfaction, continuous improvement, process optimization, employee involvement, leadership commitment, quality culture, and performance improvement strategies to help organizations achieve operational excellence and sustainable business growth.
RM 120.00
Develop a fundamental understanding of Total Quality Management (TQM) and its importance in achieving organizational excellence. This course introduces TQM principles, customer satisfaction, continuous improvement, employee involvement, process management, quality culture, and improvement practices to help organizations build a strong foundation for sustainable quality performance.
RM 120.00
Develop the knowledge and practical skills required to implement Total Quality Management (TQM) principles for achieving organizational excellence. This course covers TQM concepts, customer focus, leadership commitment, employee involvement, process improvement, quality culture development, continuous improvement strategies, and performance measurement to help organizations enhance quality, productivity, and long-term business success.
RM 120.00
Develop practical knowledge of the New 7 Quality Control Tools and their application in solving complex problems and supporting strategic decision-making. This course covers Affinity Diagram, Relations Diagram, Tree Diagram, Matrix Diagram, Matrix Data Analysis, Process Decision Program Chart (PDPC), and Arrow Diagram to help organizations analyze information, improve processes, enhance innovation, and create greater business value.
RM 120.00
Develop an understanding of the Six Sigma methodology and its role in improving quality, reducing defects, and enhancing process performance. This course introduces Six Sigma principles, DMAIC methodology (Define, Measure, Analyze, Improve, Control), process variation, data-driven problem solving, and continuous improvement approaches to help organizations improve efficiency, reduce waste, and achieve operational excellence.
RM 120.00
Develop the knowledge and practical skills required to establish, manage, and participate in an effective Quality Control Circle (QCC) for continuous improvement. This course covers QCC concepts, team structure, problem identification, data collection, root cause analysis, improvement techniques, project implementation, and presentation methods to help teams solve workplace problems, enhance productivity, improve quality, and support organizational excellence.
RM 120.00
Develop the knowledge and skills required to establish and manage an Innovative & Creative Circle (ICC) to encourage creativity, innovation, and continuous improvement within the workplace. This course covers innovation concepts, creative thinking techniques, idea generation, problem identification, solution development, teamwork, and project implementation to help organizations foster an innovative culture and achieve better business performance.
RM 120.00
Develop practical knowledge and skills to enhance workplace quality and productivity through effective improvement strategies. This course covers continuous improvement principles, productivity enhancement techniques, process optimization, waste reduction, problem-solving methods, and performance improvement practices to help organizations improve operational efficiency, reduce costs, and create a culture of excellence.
RM 120.00
Develop effective presentation skills for successfully communicating small group improvement projects and team initiatives. This course covers presentation planning, project storytelling, data presentation, visual communication, teamwork coordination, audience engagement, and confidence-building techniques to help participants deliver clear, professional, and impactful project presentations.
RM 120.00
Develop the knowledge and practical skills required to establish and manage an effective Quality Control Circle (QCC) to support business and operational excellence. This course covers QCC principles, team collaboration, problem-solving techniques, data analysis, improvement planning, project execution, and performance measurement to help organizations enhance productivity, improve operational efficiency, and achieve sustainable business success.
RM 120.00
Develop the knowledge and skills to utilize Quality Control Circle (QCC) as a strategic improvement approach to enhance business performance and profitability. This course covers QCC concepts, team formation, problem identification, root cause analysis, improvement methodologies, cost reduction strategies, and project implementation to help organizations drive continuous improvement, increase productivity, and achieve sustainable business results.
RM 120.00
Develop practical knowledge and skills in applying Statistical Process Control (SPC) techniques to monitor, control, and improve process quality. This course covers SPC principles, process variation analysis, control charts, data collection methods, process capability studies, and statistical monitoring techniques to help organizations identify process issues, reduce variation, improve consistency, and achieve continuous quality improvement.
RM 120.00
Develop practical knowledge and skills in applying the 7 Quality Control Tools (7 QC Tools) to analyze problems, improve processes, and support quality improvement initiatives. This course covers the application of Check Sheet, Pareto Chart, Cause-and-Effect Diagram, Histogram, Control Chart, Scatter Diagram, and Stratification techniques to help participants identify root causes, make data-driven decisions, and achieve continuous improvement.
RM 120.00
Develop the knowledge and teamwork skills required to establish and manage an effective Quality Control Circle (QCC) or Innovation & Creativity Circle (ICC) within an organization. This course covers team formation, problem identification, quality improvement methods, data analysis, creative thinking, solution development, and project implementation to help teams drive continuous improvement and enhance workplace performance.
RM 120.00
Develop effective presentation skills for Quality Control Circle (QCC) and Innovation & Creativity Circle (ICC) activities. This course focuses on problem-solving project presentation, storytelling techniques, data visualization, presentation structure, teamwork communication, and confidence building to help participants present improvement projects clearly, professionally, and effectively.
RM 120.00